*** Sadly this is all too common with part-works,the 'Watchdog' TV programme told the story of the dolls house issues that were just abandoned with issues never even published,in this individual case they refunded the money for the entire series,however do not hold your breath as I would imagine that each case is dealt with individually,after going through the trauma of the 'Red Baron' for two years I am not going to bother again,poor quality of parts,badly fitting components has put me off for good,better to save your money and go for a quality kit,at least this way if any bits are missing or of inferior quality they can be replaced,not the case with PW's once the series is finished then thats it,no more back up or spares.
Why not write to the supplier and ask them for a total refund ?,if they ask why then just quote the relevant sale of goods act,ie items should be fit for the purpose for starters.
To be quite honest the whole PW's indusrty needs a shake up and a wake up,they seem to think that they are exempt.
Quote:
|
Originally Posted by derry_d yeah I had a subscription, the last delivery i got was the end of april 2005. cancelled the subscription last week after waiting over 6 months for the remainder of the collection. was told they were out of stock of issue 60 and they wouldn't have them for another 4 weeks everytime i contacted them. I call them last week to cancel the order and was told they just got a new delivery. any way told them to stuff their collection. is there any way to get compo from them ? |